Privacy policy

Who we are

Our website address is: https://www.retrobuddys.com.
Our address is:


CompuSys Beratungs- und Beteiligungsgesellschaft mbH
Brabandstr. 57b
22297 Hamburg

Comments

When visitors post comments on the site, we collect the data displayed in the comment form, as well as the visitor’s IP address and user agent string (this identifies the browser) to help detect spam.

An anonymized string can be created from your email address (also called a hash) and passed to the Gravatar service to check if you are using it. The privacy policy of the Gravatar service can be found here: https://automattic.com/privacy/. After your comment is approved, your profile picture will be publicly visible in the context of your comment.

Media

If you are a registered user and upload photos to this website, you should avoid uploading photos with an EXIF GPS location. Visitors to this website could download photos stored on this website and extract their location information.

Cookies

When you post a comment on our website, it may be a consent to store your name, email address and website in cookies. This is a convenience feature so that when you post another comment, you don’t have to enter all that data again. These cookies are stored for one year.

If you have an account and log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is discarded when you close your browser.

When you sign up, we will set up some cookies to store your login information and viewing options. Login cookies expire after two days and display options cookies expire after one year. If you select “Stay logged in” when you register, your registration will be maintained for two weeks. When you log out of your account, the login cookies are deleted.

When you edit or publish an article, an additional cookie is stored in your browser. This cookie does not contain any personal data and only refers to the post ID of the article you just edited. The cookie expires after one day.

Embedded content from other websites

Posts on this website may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.

These websites may collect information about you, use cookies, embed additional third party tracking services, and record your interaction with that embedded content, including your interaction with the embedded content if you have an account and are logged into that website.

With whom we share your data

If you request a password reset, your IP address will be included in the reset email.

How long we store your data

If you write a comment, it will be stored including metadata for an unlimited time. This way, we can automatically detect and approve follow-up comments instead of keeping them in a moderation queue.

For users who register on our website, we additionally store the personal information they provide in their user profiles. All users can view, modify or delete their personal information at any time (the username cannot be changed). Administrators of the website can also view and modify this information.

What rights you have to your data

If you have an account on this site or have posted comments, you may request an export of your personal information from us, including any information you have provided to us. In addition, you can request the deletion of all personal data that we have stored about you. This does not include data that we are required to retain due to administrative, legal or security needs.

Where your data is sent

Visitor comments could be examined by an automated service for spam detection.

MailPoet Newsletter and Emails

If you have subscribed to our newsletter or are a member of our website (you can sign up) or have made a purchase on our website, there is a high probability that you will receive emails from us.

We will only send you emails if you have consented to this or if they relate to our services that we have offered you.

To send you emails, we use the name and email address you have provided to us. Our website records the IP address you used when signing up for the service to prevent abuse.

The website can send emails via the MailPoet Sending Service. This service allows us to record opens and clicks on our emails. We use this information to improve the content of our newsletters.

No identifiable information outside of this website is recorded other than the email address.

MailPoet creates and stores two cookies if you use WooCommerce and MailPoet together. These cookies are:

Cookie name: mailpoet_revenue_tracking
Cookie expiration time: 14 days.
Cookie Description: The purpose of this cookie is to record which newsletters sent from your website triggered consistent clicks and a subsequent purchase in your WooCommerce store.

Cookie name: mailpoet_abandoned_cart_tracking
Cookie expiration time: 3,650 days.
Cookie Description: The purpose of this cookie is to record a user who has abandoned their cart in your WooCommerce store, to be able to send them a targeted newsletter abandoned carts from within MailPoet.

Note: User must be a registered (opt-in) and confirmed subscriber.

We collect information about you during the ordering process in our store.

What we collect and store

While you visit our website, we record:

  • Viewed products: Here we show you products that you have recently viewed.
  • Location, IP address and browser type: We use this for purposes such as estimating taxes and shipping costs
  • Shipping Address: We will ask you to provide this, for example, so that we can determine shipping costs before you place an order and send you the order.

We also use cookies to track the contents of your shopping cart while you visit our website.

When you purchase from us, we will ask you to provide information such as your name, billing and shipping address, email address and phone number, credit card details/payment details, and optional account information such as username and password. We use this information for the following purposes:

  • Sending information about your account and order
  • Response to your inquiries, including refunds and complaints
  • Processing of payment transactions and prevention of fraud
  • Set up your account for our store
  • Compliance with all legal obligations, for example, the calculation of taxes
  • Improve our store offers
  • Send marketing messages when you want to receive them

When you create an account with us, we store your name, address, email address and phone number. This information will be used to fill out payment information for future orders.

We typically retain information about you for as long as we need and are required to retain it for the purpose for which it was collected and used. For example, we store order information for XXX years for tax and billing purposes. This includes your name, email address, and billing and shipping address.

We also store comments or reviews if you choose to leave them.

Who from our team has access

Members of our team have access to the information you provide. For example, both administrators and store managers can access the following:

  • Order information such as products purchased, the time of purchase and the shipping address and
  • Customer information such as your name, email address, and billing and shipping information.

Our team members have access to this information to process orders, make refunds and assist you.

What we share with others

We share information with third parties that help us provide our orders and services to you. For example —

Payments

We accept payments with PayPal. During payment processing, some of your data will be passed on to PayPal. Only information necessary for the processing or execution of the payment is disclosed, such as the total purchase price and payment information.

Here you can view the PayPal privacy policy.

Wishlist / Wish List of YITH:

While you are visiting our website, we track:

Products that you have added to the wishlist: We use this to show you and other users your favorite products and to create targeted email campaigns.
Wish lists you create: we keep track of the wish lists you create and make them visible to store staff.
We also use cookies to track wish list content as you browse our website.

Who in our team has access

Members of our team have access to the information you provide. For example, both administrators and store managers can access it:
Wish list details, such as products added, date added, name, and privacy settings of your wish lists
Our team members have access to this information to give you better deals on the products you love.